Key Responsibilities:
- Administer, maintain, and optimize HubSpot CRM to support sales, marketing, and customer success operations.
- Manage contacts, companies, deals, tickets, pipelines, custom properties, and user permissions.
- Build and maintain workflows, automation, lead routing processes, and lifecycle stage management.
- Create and manage email campaigns, forms, landing pages, lists, CTAs, and marketing assets.
- Develop dashboards, reports, and analytics to track pipeline performance, campaign results, and key business metrics.
- Perform data imports, exports, cleansing, deduplication, and regular audits to ensure CRM data accuracy and integrity.
- Support lead management processes, including lead capture, qualification, scoring, assignment, and nurturing activities.
- Troubleshoot HubSpot issues and provide day-to-day support to users across the organization.
- Train users on HubSpot functionality, best practices, and process compliance to improve adoption and efficiency.
- Configure and maintain integrations between HubSpot and other business systems and platforms.
- Collaborate with sales, marketing, and operations teams to identify opportunities for process improvement and automation.
- Document CRM processes, workflows, and system configurations to maintain consistency and operational standards.
- Monitor CRM performance and recommend enhancements that improve productivity, reporting, customer engagement, and business outcomes.
- Serve as the primary HubSpot subject matter expert and point of contact for CRM-related projects, requests, and continuous improvement initiatives.
To apply for this job email your details to hr@farchesolutions.com